OTRS
From Wikitech
(Difference between revisions)
(OTRS installed) |
m |
||
| Line 2: | Line 2: | ||
*URL is http://download.wikimedia.org/otrs/index.pl | *URL is http://download.wikimedia.org/otrs/index.pl | ||
*Installed from the command-line, using the documentation at [http://doc.otrs.org/1.2/en/html/install-cli.html]. | *Installed from the command-line, using the documentation at [http://doc.otrs.org/1.2/en/html/install-cli.html]. | ||
| + | *The root user/pass is in /home/wikipedia/doc/otrs | ||
A workaround is needed to deal with a known problem with perl and UTF-8 ([https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=106228 Redhat bug report]). The 1st and 3rd lines in the below code snippet were added in /opt/otrs/Kernel/cpan-lib/Email/Valid.pm, which is the CPAN module <tt>Email::Valid</tt>. | A workaround is needed to deal with a known problem with perl and UTF-8 ([https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=106228 Redhat bug report]). The 1st and 3rd lines in the below code snippet were added in /opt/otrs/Kernel/cpan-lib/Email/Valid.pm, which is the CPAN module <tt>Email::Valid</tt>. | ||
Revision as of 20:56, 16 September 2004
OTRS is installed on zwinger.
- URL is http://download.wikimedia.org/otrs/index.pl
- Installed from the command-line, using the documentation at [1].
- The root user/pass is in /home/wikipedia/doc/otrs
A workaround is needed to deal with a known problem with perl and UTF-8 (Redhat bug report). The 1st and 3rd lines in the below code snippet were added in /opt/otrs/Kernel/cpan-lib/Email/Valid.pm, which is the CPAN module Email::Valid.
Encode::_utf8_off($addr); ($addr) = Mail::Address->parse( $addr ); Encode::_utf8_on($addr);
